← Back to all articles HR

Employee Onboarding Statistics (2026)

A bar chart of first-year turnover and onboarding satisfaction

Twelve percent of US employees strongly agree their organization does a great job of onboarding new hires. That is Gallup's figure, and it is the only widely cited onboarding statistic that comes from a national panel. Around it sit a handful of vendor surveys with stated samples: 44% of new hires have regrets or second thoughts in the first week, 70% decide within a month whether a job is right for them, and roughly 40% of all turnover happens in the first year of employment.

Most pages on this topic are built on three figures that cannot be traced: that good onboarding improves retention by 82%, that 69% of employees stay three years after a good experience, and that 20% of turnover happens in the first 45 days. This page uses Gallup, BambooHR, Paychex, TalentLMS, Work Institute, Insight Global and BLS tenure data, states the sample and date next to every figure, and explains where the untraceable ones came from.

How good is onboarding?

Gallup's onboarding perspective paper reports that 12% of US employees strongly agree their organization does a great job of onboarding, and 29% of new hires feel fully prepared and supported to excel in their role after onboarding. Gallup does not publish the sample for those two items, which it drew from its panel around 2019, and has not updated them. They remain the only onboarding figures from a national probability panel. Gallup also estimates it takes about twelve months for a new hire to reach full performance potential, and that new hires whose managers take an active role in onboarding are 3.4 times as likely to call the experience exceptional.

Vendor surveys with stated samples give a more favorable picture because they ask about satisfaction rather than strong agreement. TalentLMS and BambooHR's 2025 survey of 1,156 US employees hired in the previous year found 73% satisfied with their onboarding overall, with hybrid hires at 75%, in-person at 73% and remote at 71%. Paychex's October 2022 survey of 1,002 recent hires found 52% satisfied. "Satisfied" and "great job" are different bars, and the 12% and 73% figures are both right about what they measure.

The first week and the first month

BambooHR's April 2023 survey of 1,565 US employees found 44% had regrets or second thoughts about their new job within the first week, and 70% decided within the first month whether the job was right for them. On average, new hires said they needed about 44 days to decide whether to stay long term. The 2025 TalentLMS and BambooHR follow-up found 39% had second thoughts in the early period, a lower figure from a different sample and question.

What new hires want is specific. In BambooHR's 2023 data, 87% wanted to make a friend at work during onboarding, 93% wanted to shadow a colleague, and the most-cited missing elements were clear expectations, a walkthrough of tools and a check-in from the manager in week one. Our onboarding checklist is built around those.

First-year turnover

No federal series measures first-year turnover. The nearest BLS figure is tenure: in January 2026, 20.6% of wage and salary workers had been with their employer 12 months or less, down from 22.2% two years earlier, per the September 2026 tenure release.

Work Institute's exit interview data put a share on it. Its 2019 Retention Report found 37.9% of employees who left did so in their first year, and 40.3% of those left within the first 90 days. Its 2024 and 2025 reports put first-year leavers at about 40% of all turnover, and its first-quarter 2026 update at 28.4%, a notable fall as the labor market cooled. The figures are from more than 14,000 exit interviews a year at client companies, which skews toward larger employers. In hospitals, NSI's 2026 report found 29.5% of new hires left within a year and first-year employees accounted for 35.6% of all turnover. Our employee turnover statistics page covers the full picture.

MeasureFigureSource and sampleYear
Share of all turnover in first yearAbout 40%Work Institute exit interviews, 14,000+2024
Share of all turnover in first year28.4%Work Institute, Q1 update2026
Of first-year leavers, share leaving within 90 days40.3%Work Institute2019
New hires leaving within 90 days22%Insight Global, 905 US workers2025
Hospital new hires leaving within a year29.5%NSI, 527 hospitals2025
Workers with 12 months or less tenure20.6%BLS CPSJanuary 2026

Training and preparedness

Paychex's 2022 survey is the clearest on the link between training and intent to stay. Among the 1,002 recent hires, 80% of those who felt undertrained said they planned to quit soon, against 7% of those who felt adequately trained. Remote workers were the most likely to feel undertrained, at 63%, and were 117% more likely to say they planned to leave. Insight Global's 2025 survey of 905 US workers found 22% had left a job within 90 days, 60% of them citing poor training or unclear expectations, and that new hires took six to seven months on average to feel settled. Eighty percent said better onboarding would have made them stay longer. Our employee training statistics page covers training spend and hours.

Remote and hybrid onboarding

The remote penalty in onboarding is consistent across surveys but smaller in the latest one. In Paychex's 2022 data, 63% of remote hires felt undertrained against about half of in-person hires. In the 2025 TalentLMS and BambooHR data, satisfaction was 71% for remote hires, 73% for in-person and 75% for hybrid, a four-point spread. Gallup's hybrid work research finds that 80% of hybrid workers have had no formal training on how to work in a hybrid arrangement, which is a gap that starts at onboarding. Our return to office statistics page covers how much of the workforce is now hybrid.

The manager and the buddy

Gallup's finding that manager involvement makes an exceptional onboarding 3.4 times as likely is the single most-cited intervention statistic, and it holds up because it comes from the same panel as the 12% figure. The buddy evidence is from Microsoft's 2019 pilot of 600 new hires: those who met their buddy once in the first 90 days were 23% more satisfied with onboarding than those with no buddy, and those who met eight or more times were 36% more satisfied. It is one company's internal data, published in Harvard Business Review, and it remains the best quantified buddy study. Our one-on-one meeting template covers the manager check-ins.

What a failed hire costs

SHRM's 2022 benchmarking put the average cost per hire at about $4,700, covering sourcing, recruiting and administrative costs, with soft costs several times higher. A hire who leaves in month three has consumed that plus onboarding time and returned little. Gallup's tiered replacement estimate is 40% of salary for frontline roles, 80% for technical roles and 200% for leaders; the evidence-based median from the Center for American Progress's 2012 review is 21% of salary. For a bedside nurse, NSI puts it at $60,090. Our employee cost calculator applies those rates to your own figures.

Figures to stop using

Key takeaways

Frequently asked questions

What percentage of employees are satisfied with their onboarding?

It depends on the bar. Only 12% of US employees strongly agree their organization does a great job of onboarding, per Gallup. 73% of employees hired in the previous year said they were satisfied with onboarding in TalentLMS and BambooHR's 2025 survey of 1,156 workers, and 52% in Paychex's 2022 survey of 1,002.

How quickly do new hires decide to stay or leave?

Fast. 44% have regrets or second thoughts in the first week and 70% decide within the first month, per BambooHR's 2023 survey. On average new hires said they needed about 44 days to decide whether to stay long term.

What percentage of new hires leave in the first year?

Work Institute's exit interview data attribute about 40% of all turnover to first-year employees, falling to 28.4% in early 2026. In hospitals, 29.5% of new hires left within a year in 2025. BLS data show 20.6% of workers had been with their employer 12 months or less in January 2026.

How long does onboarding take?

Longer than most programs last. Gallup estimates about twelve months for a new hire to reach full performance. Insight Global's 2025 respondents said six to seven months to feel settled. Formal programs typically run 30 to 90 days.

Does onboarding affect retention?

Yes, in every survey that measures it. 80% of undertrained new hires planned to quit soon against 7% of adequately trained ones in Paychex's 2022 survey. 80% of workers who had left a job within 90 days said better onboarding would have made them stay, per Insight Global 2025.

Is remote onboarding worse?

Somewhat. In 2022, 63% of remote hires felt undertrained and were 117% more likely to plan to leave. By 2025 the satisfaction gap had narrowed: 71% of remote hires were satisfied against 73% in-person and 75% hybrid.

What makes onboarding effective?

Manager involvement and peer connection. Gallup finds new hires whose manager takes an active role are 3.4 times as likely to call onboarding exceptional. In Microsoft's pilot of 600 hires, those who met an onboarding buddy eight or more times were 36% more satisfied. 93% of new hires want to shadow a colleague and 87% want to make a friend.

Is it true that good onboarding improves retention by 82%?

That figure comes from a 2015 Brandon Hall Group report based on 153 organizations' self-assessment and has been republished by Glassdoor and others for a decade. It is small, old and correlational. The better-supported figures are Paychex's 80% versus 7% intent to quit by training quality and Work Institute's 40% of turnover in year one.

← Back to all articles